“We have a very good bespoke IT service from SNS. Our technician is very knowledgeable and approachable and he is able to solve a whole range of IT problems effectively.”
Balgowan Primary School > Bromley
But despite its popularity, we know that day to day use of the system can often present problems for many admin teams. But we’re here to offer full SIMS support, and will keep it as simple as possible.
Our comprehensive Admin & SIMS support is an annual package. It means you simply sign up, then have peace of mind that the non-curriculum side of your school will be reinforced by accredited support services.
Whether you are having trouble with your SIMS sign in, generating reports, or any other SIMS admin help you need, we will be able to help. We will even take care of all SIMS-related updates, unlike most other providers!
Our customers simply have to call our SIMS helpdesk through Keystone MIS, and we will deliver dedicated telephone support there and then. For more complicated SIMS issues, we can remote in to resolve the issue. Or if required, arrange an on-site visit to fix your SIMS problem.
Our SIMS helpdesk is accredited by Capita, the developers of SIMS, so you can rely on fast, accurate SIMS support for your school, 52 weeks a year.
Making sure your SIMS users have proper training is one way to prevent many problems before they occur. That’s why we also offer school SIMS training, tailored to all levels, through KeystoneMIS.
Whether it’s training for new users, or producing custom reporting ahead of Ofsted inspections. Contact us and we’ll get your admin users up to speed.
“We have a very good bespoke IT service from SNS. Our technician is very knowledgeable and approachable and he is able to solve a whole range of IT problems effectively.”
Balgowan Primary School > Bromley