SIMS & Admin Support.

We are specialist providers of SIMS support for schools in Kent, Sussex and South London. Trust our professional service to ensure your admin team are always getting full use out of this important school function.

Used by more than 21,000 schools worldwide, SIMS (School Information Management System) is the most widely used program in the education admin sector.

But despite its popularity, we know that day to day use of the system can often present problems for many admin teams. But we’re here to offer full SIMS support, and will keep it as simple as possible.

Our comprehensive Admin & SIMS support is an annual package. It means you simply sign up, then have peace of mind that the non-curriculum side of your school will be reinforced by accredited support services.

Whether you are having trouble with your SIMS sign in, generating reports, or any other SIMS admin help you need, we will be able to help. We will even take care of all SIMS-related updates, unlike most other providers!

Our customers simply have to call our SIMS helpdesk through Keystone MIS, and we will deliver dedicated telephone support there and then. For more complicated SIMS issues, we can remote in to resolve the issue. Or if required, arrange an on-site visit to fix your SIMS problem.

Our SIMS helpdesk is accredited by Capita, the developers of SIMS, so you can rely on fast, accurate SIMS support for your school, 52 weeks a year.

We’re here to help. Get in touch and let us know your requirements.

What our SIMS & Admin Support can offer your school

SNS IT solutions for schools

An annual SLR, giving you 52 weeks of SIMS cover

SNS IT solutions for schools

Users simply call our Capita-accredited SIMS help desk

SNS IT solutions for schools

On hand to assist with all SIMS software and admin issues

SNS IT solutions for schools

Remote access so we can quickly fix your issue

SNS IT solutions for schools

On-site visits available when necessary

SNS IT solutions for schools

SIMS software training also available for all your users

SNS IT solutions for schools

Enhanced support during special times of the year, such as custom reports for Ofsted inspections

SNS IT solutions for schools

We’ll even take care of all SIMS-related updates, unlike most other providers!

SNS Remote IT support for schools

SIMS Training Courses

Making sure your SIMS users have proper training is one way to prevent many problems before they occur. That’s why we also offer school SIMS training, tailored to all levels, through KeystoneMIS.

Whether it’s training for new users, or producing custom reporting ahead of Ofsted inspections. Contact us and we’ll get your admin users up to speed.

SNS IT support for schools

Network Cable Installation

Wireless networks are the way forward, but if you don’t know your WLAN from your WiFi, SNS are here to help.
SNS IT support for schools

IT Hardware

SNS can assist with the supply and installation os all hardware for your school’s ICT provision.
SNS IT support for schools

On Site IT Support

SNS assist more than 100 schools throughout Kent, the south-east and London.
SNS IT support for schools

Filtered Broadband

We provide fast, secure and reliable broadband for schools in Kent and London.
SNS IT support for schools

Monitored Backups

SNS offer monitored, secure Cloud backup for Curriculum and Admin networks, so all your school’s data can be easily recovered.
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